Cookies Overview

Necessary cookies

Necessary cookies enable basic functions and are necessary for the proper functioning of the website.

Functional cookies

Functional services are necessary to embed media from third-party platforms such as
videos or maps.

Statistics cookies

Statistics Cookies collect information anonymously. This information helps us to understand how our visitors use our website.

Marketing cookies

Marketing cookies may be provided by us or our advertising partners on our website to profile your interests and show you relevant content on our and third party websites. In order to present you with relevant content on third-party websites, we share this information with third parties, such as advertising platforms and social networks.

Tools Overview

Google Tag Manager

Our website uses the Google Tag Manager to manage website tags with this service from Google via a separate interface. No personal data is collected with the Google Tag Manager and no cookies are set. It is only used to manage and play out the tools integrated via it. The tool may trigger other tags that may collect data. The Google Tag Manager does not access this data. However, Google Tag Manager collects your IP address, which may also be transferred to Google's parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6 para. 1 lit. f GDPR. As the website operator, we have a legitimate interest in the fast and uncomplicated integration and management of various tools on our website.

If disabling has been done at the cookie or domain level, this disabling will remain in place for all tracking tags when implemented with Google Tag Manager. You can find more information about the Google Tag Manager guidelines here: http://www.google.de/tagmanager/use-policy.html.

Google Analytics

We use the web channel tool "Google Analytics" to design our websites according to your needs. Google Analytics creates usage profiles on the basis of pseudonyms. For this purpose, permanent cookies are stored on your terminal device and read by us. With the help of these cookies, we are able to recognize returning visitors and count them as such.

The data processing is based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a) GDPR, provided you have given your consent via our banner. In the context of Google Analytics, Google Ireland Limited and Google LLC (USA) support us as processors in accordance with Art. 28 GDPR. The data processing may therefore also take place outside the EU or EEA. 

With the adequacy decision regulating data transfers between the EU and the USA, Google is certified under the Data Privacy Framework (DPF) and offers equivalent protection of personal data. For more details, please see section 5. 

By clicking on "Accept all cookies" in our cookie banner, you consent to your data being processed. You can revoke your consent at any time. If you wish to revoke your consent, you can change your cookie settings. 

For more information on terms of use and data protection, please visit www.google.com/analytics/terms/gb.html or at www.google.de/intl/en_uk/policies/.

We also use Google Analytics to evaluate data from AdWords and the double-click-cookie for statistical purposes.  If you don’t want this evaluation you can change your settings in the “Ads Settings Manager” (www.google.com/settings/ads/onweb/?hl=en).

Google Maps

Our website uses Google Maps (AP’I) of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for displaying interactive (country) maps in order to display geographical information visually. Using this service will show you our location and will make it easier for you to find us.

When you access the sub-pages that contain the Google Maps map, information about your use of our website (such as your IP address) is transmitted to and stored by Google on servers in the United States. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation takes place according to Art. 6 (1) point f GDPR on the basis of the legitimate interests of Google in the insertion of personalized advertising, market research and/or demand-oriented design of its website. You have the right to object to the creation of these user profiles. If you want to do so, you must contact Google to exercise this right.

If you do not agree to the future transmission of your data to Google in the context of using Google Maps, you may completely deactivate the Google Maps web service by switching off the JavaScript application in your browser. In this case, Google Maps as well as the map display on this website cannot be used.

The Google terms of use can be found at: https://policies.google.com/terms?hl=en. The additional terms of use can be found at: https://www.google.com/intl/en-US_US/help/terms_maps.html. You can find detailed information on data protection in connection with the use of Google Maps on Google's website ("Google Privacy Policy") at: https://policies.google.com/privacy?hl=en.

Meta Pixel

A meta pixel is an analytical tool that consists of a code that is installed on our website. When you perform certain activities on our website, such as visiting a web page, a transfer is triggered through the meta pixel and sent to the meta environment when you use Meta. The pixel reports to Meta Platforms Ireland what actions you have performed on our website and potentially identifying data about you (including app/browser details, language setting, time, IP address, advertising ID). 
Your personal data is processed exclusively on the basis of Art. 6 (1) lit. a GDPR; your consent can be revoked at any time via the cookie banner.
This technology enables us to offer users targeted content and advertising, provide social media functions and analyze traffic on our website. The Facebook pixel may collect personal data from you, including:

• Operating system used
• Website access, for example, on mobile or desktop
• Type of client used, for example, browser or mail program
• Screen resolution of the client
• Time at which the website was visited
• Activities on the website during a session (when using multiple tracking pixels)
• IP address (provides information about the Internet service provider and location)

The data allows Meta Platforms Ireland to recognize that you have visited our website, what you have clicked on, and if you have clicked on a link on Meta that connects you to our website. This allows Meta Platforms Ireland to display interest-based advertising to you on Meta or other websites that also use this feature. Meta may link this data to your user account and use it for its own purposes.
Your personal data will not be processed by third parties other than Meta for this operation. Meta transfers the data to the USA. From a European perspective, the USA does not offer an adequate level of data protection, which carries the risks that authorities access your data without informing you accordingly, that the rights of data subjects are violated, that there are no adequate legal remedies and that you lose control over your personal data. Please take this into account if you decide to give your consent to our use of Meta Pixel. If you click on "Accept all cookies" in our cookie banner, you consent - in accordance with Art. 49 (1) lit. a GDPR- to your data being processed in the USA. You can revoke your consent at any time via the cookie banner. We have no control over the processing of personal data by Meta. You can obtain further information about Meta's data processing here: https://www.facebook.com/policy.php

LinkedIn Services

We use various services provided by LinkedIn Ireland Unlimited Company (hereinafter referred to as 'LinkedIn'). LinkedIn services use cookies, among other things. We use LinkedIn services for marketing and optimization purposes, especially to analyze the usage of our website and to continuously improve individual features, offers, and the user experience. The processing of your personal data is based solely on Article 6(1)(a) of the GDPR; your consent can be revoked at any time via the cookie banner (link in the footer). We delete your data when it is no longer needed, and there are no legal retention obligations.

When you visit our site, a connection is established with LinkedIn servers. These servers may also be located outside the European Union. If you have a LinkedIn account, LinkedIn may associate your visit to our site with your account. You can counteract this by logging out of LinkedIn before visiting our site.

To the extent that personal data is transferred to countries outside the European Union or EEA in this usage, LinkedIn has committed to ensuring legal data protection by adhering to EU Standard Contractual Clauses (Article 46 of the GDPR). Therefore, data processing can also occur outside the EU or EEA. In the case of LinkedIn, Inc., due to processing in the United States, an adequate level of data protection cannot be assumed. There is a risk that authorities may access the data for security and surveillance purposes without informing you or granting you the right to object.

Please consider this when deciding to give your consent to our use of LinkedIn. If you click 'Accept All Cookies' in our cookie banner, you consent, in accordance with Article 49(1)(a) of the GDPR, to your data being processed in the United States. You can withdraw your consent at any time. If you wish to withdraw your consent, you can change your cookie settings here [please insert link].

We use the following LinkedIn services:

• LinkedIn Ads / LinkedIn Marketing Solutions for processing information about your user behavior for advertising purposes, in order to display targeted advertising to you.
• LinkedIn Analytics for processing information about your user behavior on our website in order to measure the reach of our website.

For more information on privacy at LinkedIn, please visit: https://www.linkedin.com/legal/privacy-policy?_l=en_US

LinkedIn Insight Tag

Our website uses the tool "LinkedIn Insight Tag" an analysis and tracking tool of LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser that enables the collection of, among other things, the following data: IP address, URL, device and browser properties, timestamp, and page events (e.g., page views). 
IP addresses are shortened or (if used to reach LinkedIn members across devices) hashed (pseudonymized). The direct identifiers of LinkedIn members are deleted by LinkedIn after seven days. The remaining pseudonymized data is then deleted within 180 days. 
The tag reports to LinkedIn what actions you have performed on our website and you possibly identifying data. With the data, LinkedIn can recognize that you have visited our website, what you have clicked on and if you have clicked on a link on LinkedIn that connects you to our website. This allows LinkedIn to show you interest-based content. LinkedIn may associate this data with your user account and use it for its own purposes. 
LinkedIn does not share any personal data with RAUMEDIC, but offers anonymized reports on website audience and display performance. In addition, LinkedIn offers the possibility of retargeting via the Insight Tag. RAUMEDIC can use this data to display targeted advertising outside of its website without identifying you as a website visitor. The purpose of the data collection is to analyze visits to our website and campaign results in order to provide you with interesting information.
Your personal data is processed exclusively on the basis of Art. 6 (1) lit. a GDPR; your consent can be revoked at any time via the cookie banner (see link in footer).

Microsoft Advertising

Our website utilizes Microsoft Advertising, a service provided by Microsoft Inc., to manage and deliver targeted advertisements, to conduct remarketing, conversion tracking, and generate analytics reports. We use cross-device tracking technologies to deliver targeted advertising on other websites based on your visit to our site, and to analyze the effectiveness of our advertising efforts. This means that your browsing behavior across different devices (e.g., smartphone, tablet, computer) may be tracked to provide a more personalized ad experience.

Microsoft collects personal data such as your IP address and device information through direct interactions with users to deliver targeted advertisements. The specific data collected depends on the specific user interaction with Microsoft services, the privacy settings chosen, and the particular features used. This data may be transferred to Microsoft's parent company in the United States and other Microsoft affiliates worldwide. Microsoft controls all information collected from users in connection with the advertising services, including user information collected from Microsoft online properties, apps, and other technology like tags, pixels, or other unique tracking codes.

The use of Microsoft Advertising on our website is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR if you have given your consent via our consent banner. Your consent is voluntary and can be withdrawn at any time. 

If you choose to disable tracking or advertising at the cookie level, this setting will apply to all tracking tags implemented through Microsoft Advertising. For more detailed information about Microsoft Advertising, please refer to their privacy policy here: https://about.ads.microsoft.com/en-us/resources/policies/microsoft-advertising-privacy-policy.

• Purpose: Conducting of application processes
• Legal basis: Consent via the online applicant portal in accordance with Article 6 (1) point (a) GDPR
• Transfer of data to a third country: Data you provide us with as part of the application process is transferred to RAUMEDIC Inc. in the U.S. where necessary. There are appropriate safeguards in the form of EU standard contractual clauses adopted by the EU Commission in accordance with Article 46 (1) and (2) point (c) GDPR.
• Duration of processing:
  -  If your application is successful: a maximum of 10 years after the employment relationship ends.
  -  If your application is not successful: a maximum of 6 months after completion of the application process.
  -  If you consent to being included in the applicant pool: 24 months after you have given your consent.

You can withdraw your consent at any time by sending a written request to RAUMEDIC AG. Your data will then be erased, but no earlier than when the 6-month retention period ends.

You must register once only with your data if you wish to receive our RAUMEDIC newsletter. Since this newsletter is personalized, we require further particulars in addition to your e-mail address.

• Purpose: Mailing of information on products/events and news relating to RAUMEDIC for communication, advertising and marketing purposes.
• Legal basis: Consent in accordance with Article 6 (1) point (a) GDPR
• Duration of processing: The data is stored until notice that you wish to withdraw your consent is received. 

You can withdraw your consent at any time by sending a written request to RAUMEDIC AG. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

You can send your inquiry to RAUMEDIC using a contact form on the RAUMEDIC website. Personal data is processed if you do so.

• Purpose: Handling of offers and inquiries
• Legal basis: Performance of a contract or steps prior to entering into a contract in accordance with Article 6 (1) point (b) GDPR, consent according to Art. 6 (1) point (a) GDPR
• Duration of processing: The data will be stored for 10 years

If the processing takes place on the basis of your consent, you can withdraw your consent at any time by sending a written request to RAUMEDIC AG. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Personal data, such as the contact details of business contacts, must be processed to handle contracts and as part of business relationships. That also includes preparing contracts and, in particular as part of customer support, follow-up activities relating to contracts. To enable that, your data may be stored on data processing systems of third-party providers. RAUMEDIC and these providers have concluded data processing agreements that ensure a level of data protection complying with the European standard specified in the GDPR. 

• Purpose: Performance of contracts, including preparation and follow-up activities for them, and customer support
• Legal basis: Performance of a contract in accordance with Article 6 (1) point (b) GDPR 
• Duration of processing: The data will be stored for 10 years after the end of the contractual relationship.

Visitors must register in advance so that we can keep track of who is on the business premises, for example in the event of a fire and to document access to the premises and rooms. Your data relating to the visit is documented as part of that and may be used to create a visitor’s badge.

• Purpose: Registration to keep track of who is on the business premises
• Legal basis: legitimate interest in accordance with Article 6 (1) point (f) GDPR
• Legitimate interests pursued: Personal safety, building security, protection of (intellectual) property
• Duration of processing: The data will be stored for 10 years.

RAUMEDIC publishes press releases for the purposes of reporting. They may be published on the internal platforms or website of RAUMEDIC AG, as well as on third-party platforms. The data processed as part of press releases may include names, photographic and video material, as well as other information on persons that is of relevance to RAUMEDIC.

• Purpose: Journalistic coverage, public relations work
• Legal basis: legitimate interest in accordance with Article 6 (1) point (f) GDPR/Consent in accordance with Article 6 (1) point (a) GDPR
• Legitimate interests pursued: Documentation of events and occurrences of relevance to the company, exercise of freedom of expression and freedom of the press.
• Duration of processing: The data will be stored for 10 years.

If the data is processed subject to your consent, you can withdraw your consent at any time by sending a written request to RAUMEDIC AG. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

You can send your inquiry about RAUMED Home ICP to Raumedic using a contact form on the RAUMEDIC website. Personal data is processed if you do so.

• Purpose: Handling of inquiries
• Legal basis: Consent in accordance with Article 6 (1) point (a) GDPR or Article 9 (2) point (a) GDPR (if personal data concerning health is transmitted. Please refrain from transmitting special categories of personal data (e.g. personal data concerning health) via this contact form.)
• Transfer of data to a third country: In individual cases where necessary (especially in the case of inquiries in foreign languages), personal data you provide us with by using the contact form is transferred to the respective distributor. This is only for the purpose of handling your inquiry.
• Duration of processing: The data will be stored for 10 years from receipt of the inquiry.

You can withdraw your consent at any time by sending a written request to RAUMEDIC AG. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

We process personal data for promotions as part of direct marketing to you as a customer or interested person. For this purpose, your data may be conveyed to external service providers. RAUMEDIC and these providers have concluded data processing agreements that ensure a level of data protection complying with the European standard specified in the GDPR.

• Purpose: Mailing of product information and marketing materials for advertising purposes, customer support and initiating a business contact.
• Legal basis: Consent according to Art. 6 I a) GDPR, other legal bases such as legitimate interest according to Art. 6 I f) GDPR may be applied exceptionally if certain legal requirements are met.
• Duration of processing: The data will be saved for 10 years.

You can revoke your consent to the processing of your personal data for advertising purposes at any time by sending us an email to contact@raumedic.com or by pressing the unsubscribing button at the bottom of the marketing communication.

On our website you have the possibility to subscribe to our neuromonitoring newsletter. For the subscription we use the double opt-in procedure. Once you have submitted the subscription form to us, you will receive a confirmation email from us. Your subscription will only be activated after you have clicked on the link in the confirmation e-mail. This procedure is used to be able to prove your subscription. You can unsubscribe from the newsletter at any time. To do so, use the unsubscribe link at the end of each e-mail. Your e-mail address will then be deleted from the distribution system immediately. Alternatively, you can send us a request using the contact details at the end of this privacy policy. By subscribing to the newsletter, you agree to the following consent statements: I agree to receive advertising in the form of newsletters. We process your personal data in accordance with Article 6(1)(a) GDPR.  

Your data for the newsletter dispatch will be deleted within 3 months after termination of the newsletter subscription, provided that the deletion does not conflict with any legal retention obligations. For the dispatch of the newsletter, we use a service provider, CleverReach GmbH & Co. KG. Your data will be transmitted to this service provider. If you sign up to receive the newsletter, please note that we track the newsletter. We can see how often the newsletter is opened, which links are opened and whether the newsletter was delivered. We process your personal data in accordance with Article 6(1)(a) GDPR. If you do not want such tracking, we ask you to refuse your consent and not to sign up for the newsletter. You can revoke your consent at any time (see above).

We collect your personal information to provide you with important information and training depending on the reason for your visit to our premises. Depending on the reason for your visit, various training sessions include questions that must be completed. In addition, we process your data for administrative purposes and for the assignment of visitors and external employees. We process your data on the legal basis of legitimate interest according to Art. 6 para. 1 (f) DSGVO to ensure that you are registered, informed and trained before entering our premises. The personal data we request from you are first name, last name, company. We use an external service provider - Jochen Blöcher GmbH / eplas- to provide this service to you. The service provider is a processor and there is an agreement according to Article 28 DSGVO. The trainings are valid for a certain period of time (max. 1 year ) and will be checked for validity at the next visit. The data is processed and stored exclusively in the database of eplas. Your data will be deleted when the purpose of the processing has been fulfilled in accordance with the legal provisions. For more information about the processing and storage of your data, please refer to the eplas privacy policy.

You can contact us via the messaging service WhatsApp from WhatsApp Ireland Limited, 4 Grand Canal Quay, Square, Dublin, Ireland. 

When you use our WhatsApp contact, we store and use your mobile phone number that you use on WhatsApp and - if specified - your first and last name in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in providing the requested information effectively and quickly. We use the so-called "business version" of WhatsApp for this purpose and have concluded an order processing agreement with the provider in accordance with Art. 28 GDPR.
We only use your data to answer your request via WhatsApp. Your data will not be passed on to third parties.

Please note that we only use WhatsApp for general inquiries (for example, about our offer, job advertisements or our website), but cannot accept or submit applications or business inquiries.
Please also note that WhatsApp Business accesses the address book of the mobile device we use for this purpose and automatically transmits the phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. We delete your data after 3 months at the latest.

For more information on data collection and processing and use by WhatsApp, as well as your rights in this regard and settings options for protecting your privacy, please refer to WhatsApp's privacy notices.